We are more interested in your success than our own. What satisfies us most is seeing you do well in your business, and if you do well, so do we! Our standards…our promise:
- We won’t charge you extra for incidental things – eg a student loan form, building society report, etc – with a few exceptions, it’s all in.
- We agree a fixed fee in advance.
- We do not accept commission or paybacks if we recommend you to another professional or specialist.
- We don’t make anything on selling accounts software. That way, you get unbiased advice on what’s best for you.
- We don’t ask you to change your record-keeping to suit us – we’ll work with whatever you’ve got.
- If you get a tax inspection, we’ll be there.
- We do not want HMRC to send your tax refund to us – any tax refund goes straight to you. (We believe it is wrong for HMRC to continue its practice of allowing taxpayers to authorise refunds to be paid to their accountant.)
- We maintain insurance to help you with the cost of defending a tax investigation.
- If you phone us, we don’t time the call.